Shipping

Orders are usually processed and shipped out within 2 business days. New Zealand orders are usually sent via overnight courier.

Deliveries to Australia, the South Pacific, and elsewhere, are usually sent via Airmail and less frequently courier.

New Zealand generally orders should be received within 3 business days, sometimes faster. For example with New Zealand shipping addresses if you order on Monday your item will be shipped Tuesday with delivery Wednesday. Sometimes it may take and extra day for delivery to residential or rural addresses. For Australia and the South Pacific the

Please email us if you would like to track your order and if available your tracking link will be provided.

1. If the billing information you provided does not match what your bank has on file (including address and telephone number), your order may be delayed. 2. Industrial action including strikes, bad weather or a mismatch between Credit Card information and shipping address may all cause delays.

If you have any concerns about the progress, status or delivery your order please contact us without delay. We will investigate immediately. Our delivery service providers require prompt notice of any non delivery claim otherwise they may be declined.